Nora Lane, LLC. Return Policy

For returns, you’ll need to contact our Customer Relations team to process a return request. Please email support@shopnoralane.com for assistance. Customer will be responsible for return shipping, plus any applicable oversize surcharge fees, etc. A $3.00 return handling fee will be deducted from refunds plus the cost of shipping the item to you (because we paid to originally ship the item to you). Buyers are also responsible for the cost of return shipping the item back to us. Shipping, surcharges, delivery and handling fees are non-refundable. Because of the fragile nature of many Nora Lane’s items, extra care should be taken to ensure that a package arrives at our processing center in the same condition as you received it. Our Customer Support team can provide detailed packing advice. Return shipments may take up to 14 business days to process.